Ashley's story

Ashley made an FOI review application to our office after Ahpra refused to provide them with details about a notification that had been made about them

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Ashley made an FOI review application to our office after the Australian Health Practitioner Regulation Agency (Ahpra) refused to provide them with details about a notification that had been made about them.

We spoke to Ashley about their concerns and explained that they appeared to relate to Ahpra’s handling of the notification made about them, rather than how Ahpra had applied the FOI Act to their request for access to documents. We informed Ashley that there are different pathways available to them that may be more appropriate to address their concerns.

We suggested Ashley may wish to instead make a complaint to the Ombudsman about how Ahpra handled their notification and whether it was reasonable for Ahpra to withhold the details of the notification from them due to concerns about the notifier’s confidentiality. Ashley appreciated this advice and decided to make a complaint to the Ombudsman and withdraw their FOI review application.

Find out how to make a complaint to the Ombudsman or Commissioner.

Find out more about how to apply for review of Ahpra's FOI decision.

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