We are available to assist with complaints about the regulation of Australia’s registered health practitioners in relation to the COVID-19 pandemic
Finding the best organisation to address your concerns
Please feel free to contact us so that we can help assist you to find the best organisation to contact regarding your concerns.
COVID-19 vaccination roll-out
The Commonwealth, state and territory governments are responsible for the COVID-19 vaccination roll-out. You may wish to contact the National Coronavirus Hotline on 1800 020 080, make an enquiry online or email firstname.lastname@example.org.
More information about the vaccination roll-out is available on the COVID-19 vaccines website. Alternatively, you may wish to contact your state or territory’s department of health for further advice.
Workplace rights and obligations
The Fair Work Ombudsman can assist with concerns and questions related to COVID-19 vaccinations and the workplace. Please visit their website for further information about workplace rights and obligations and resolving workplace issues related to COVID-19 vaccinations.
The Office of the Australian Information Commissioner provides information regarding COVID-19 vaccinations and privacy rights for employees and employers. Please visit their website for further information about privacy and COVID-19.
Frequently asked questions
Our office has received enquiries about a broad range of issues related to COVID-19.
We are not best placed to answer questions that relate directly to health advice about COVID-19 or public health orders.
We have instead provided recommendations below for alternative organisations to contact about frequently asked questions.
Information related to health practitioner registration and accreditation
Ahpra has provided information about the FAQs it has received related to health practitioner registration during COVID-19 on its website: https://www.ahpra.gov.au/News/COVID-19/COVID-19-queries.aspx.
We encourage health practitioners and community members who have a query or concern to first contact Ahpra directly. Concerns can be raised with Ahpra via email at AHPRAfeedback@ahpra.gov.au or via phone on 1300 419 495.
We are here to help if there is an ongoing problem that has not been resolved, if you are not satisfied with Ahpra’s response, or do not receive a response in a reasonable time. Visit our make a complaint page or contact us page to share your queries or concerns.