Reports and publications

The National Health Practitioner Ombudsman, Richelle McCausland, published her findings and suggestions for improvement following an investigation into the charging model for health practitioner registration fees on 27 November 2025. 

The Ombudsman’s investigation found that the way registration fees are charged can lead to unfair financial outcomes for practitioners registering outside of their profession’s standard registration cycle. 

Learn more about how we helped to keep the public safe by continuously improving the regulation of health practitioners in 2024–25

Learn more about how we ensured accountable and transparent notification, registration and accreditation processes in 2023–24

Learn more about how we achieved fair and positive change in the regulation of registered health practitioners in 2022-23

Learn more about how we achieved fair and positive change in the regulation of registered health practitioners in 2021-22

Learn more about how we achieved fair and positive change in the regulation of registered health practitioners in 2020–21

Learn more about how we achieved fair and positive change in the regulation of registered health practitioners in 2019–20

Read the Ombudsman and Commissioner Review into Safeguarding the Confidentiality of People Making Notifications about Health Practitioners