We strive for fair and positive change in the regulation of registered health practitioners for the Australian community
Our role is important because of the significant work Ahpra and the National Boards do to regulate the health professions in Australia.
We are independent
We make decisions and recommendations based on evidence and without taking sides.
We are fair
We are open and follow impartial processes to make sure everyone is treated equally.
We are courageous
We do what is in the public interest even if it is challenging.
We are respectful
We listen to and seek to understand the unique perspectives of everyone we engage with.
We are collaborative
We work with others to resolve issues and identify opportunities to improve.
Find out more
What we doWhat we do
We champion fairness in the regulation of Australia’s registered health professions through our work in three key areas.
Creating systemic changeCreating systemic change
Learn more about how we make recommendations for improvement.
Find out how our office is an independent and impartial complaint handling service.
Strategic directionStrategic direction
Read more about our strategic areas of focus.
Meet the Ombudsman and CommissionerMeet the Ombudsman and Commissioner
Find out more about the Ombudsman and Commissioner, Richelle McCausland.
Meet our teamMeet our team
Our small team of highly skilled and committed staff support the Ombudsman and Commissioner to provide quality services.
Find out more about how our office operates.
Work with usWork with us
Check out opportunities to join our team.
Learn more about the laws that govern our work.
Own motion investigationsOwn motion investigations
Find out about how our office investigates other concerns with the National Scheme.
The National SchemeThe National Scheme
The National Scheme protects the public by creating a framework for the regulation of 16 health professions in Australia.
Ahpra and the BoardsAhpra and the Boards
Learn more about the role of Ahpra and the National Boards.