About us

We strive for fair and positive change in the regulation of registered health practitioners for the Australian community

How we can help

 

How we provide oversight

Our role is important because of the significant work Ahpra, the National Boards and accreditation organisations do to regulate the health professions in Australia. 

Diagram of the NHPO's role in the National Scheme

Our values

We are independent

We make decisions and recommendations based on evidence and without taking sides.

We are fair

We are open and follow impartial processes to make sure everyone is treated equally.

We are courageous

We do what is in the public interest even if it is challenging.

We are respectful

We listen to and seek to understand the unique perspectives of everyone we engage with.

We are collaborative

We work with others to resolve issues and identify opportunities to improve.

Read more about our values

Find out more

  • What we do

    What we do

    We champion fairness in the regulation of Australia’s registered health professions through our work in three key areas.

  • Creating systemic change

    Creating systemic change

    Learn more about how we make positive change in the National Registration and Accreditation Scheme (the National Scheme).

  • Independence

    Independence

    Learn more about how we provide independent and impartial oversight of the National Registration and Accreditation Scheme (the National Scheme).

  • Strategic direction

    Strategic direction

    Read more about our strategic areas of focus.

  • Meet the Ombudsman and Commissioner

    Meet the Ombudsman and Commissioner

    Meet Richelle McCausland, the National Health Practitioner Ombudsman and National Health Practitioner Privacy Commissioner.

  • Meet our team

    Meet our team

    The Ombudsman and Commissioner is supported by a small team of highly skilled professionals across three units: complaints, policy and communications and business services.

  • Policy

    Policy

    Find out more about how our office operates.

  • Work with us

    Work with us

    Check out opportunities to join our team.

  • Legislation

    Legislation

    Learn more about the Health Practitioner Regulation National Law (the National Law) and other laws that govern our work.

  • Own motion investigations

    Own motion investigations

    Find out more about how we investigate issues of interest to strive for positive change in the regulation of Australia's registered health practitioners.

  • The National Scheme

    The National Scheme

    The National Scheme protects the public by providing a regulation framework for 16 health professions in Australia.

  • Ahpra and the Boards

    Ahpra and the Boards

    Learn more about the important roles of Ahpra and the National Boards in the National Registration and Accreditation Scheme (the National Scheme).

Can’t find what you’re looking for? Give us a call on 1300 795 265