We strive for fair and positive change in the regulation of registered health practitioners for the Australian community
Our role is important because of the significant work Ahpra, the National Boards and accreditation organisations do to regulate the health professions in Australia.
We are independent
We make decisions and recommendations based on evidence and without taking sides.
We are fair
We are open and follow impartial processes to make sure everyone is treated equally.
We are courageous
We do what is in the public interest even if it is challenging.
We are respectful
We listen to and seek to understand the unique perspectives of everyone we engage with.
We are collaborative
We work with others to resolve issues and identify opportunities to improve.
Find out more
What we doWhat we do
We champion fairness in the regulation of Australia’s registered health professions through our work in three key areas.
Creating systemic changeCreating systemic change
Learn more about how we make positive change in the National Registration and Accreditation Scheme (the National Scheme).
Learn more about how we provide independent and impartial oversight of the National Registration and Accreditation Scheme (the National Scheme).
Strategic directionStrategic direction
Read more about our strategic areas of focus.
Meet the Ombudsman and CommissionerMeet the Ombudsman and Commissioner
Meet Richelle McCausland, the National Health Practitioner Ombudsman and National Health Practitioner Privacy Commissioner.
Meet our teamMeet our team
The Ombudsman and Commissioner is supported by a small team of highly skilled professionals across three units: complaints, policy and communications and business services.
Find out more about how our office operates.
Work with usWork with us
Check out opportunities to join our team.
Learn more about the Health Practitioner Regulation National Law (the National Law) and other laws that govern our work.
Own motion investigationsOwn motion investigations
Find out more about how we investigate issues of interest to strive for positive change in the regulation of Australia's registered health practitioners.
The National SchemeThe National Scheme
The National Scheme protects the public by providing a regulation framework for 16 health professions in Australia.
Ahpra and the BoardsAhpra and the Boards
Learn more about the important roles of Ahpra and the National Boards in the National Registration and Accreditation Scheme (the National Scheme).