Own motion investigations

The Ombudsman and Commissioner can conduct ‘own motion’ investigations. This means she can investigate an issue of interest even if our office did not receive a complaint specifically about that issue.

The main purpose of an own motion investigation is to identify areas for improvement in the National Registration and Accreditation Scheme (the National Scheme).

The Ombudsman and Commissioner recently used her own motion investigation powers to review confidentiality safeguards for people making a notification about health practitioners.

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