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Meet the Ombudsman and Commissioner

Richelle McCausland is the National Health Practitioner Ombudsman and the National Health Practitioner Privacy Commissioner

Meet our team

 

 

Richelle McCausland is the National Health Practitioner Ombudsman and National Health Practitioner Privacy Commissioner. 

Each complaint my office receives is important. We strive not only to resolve individual concerns but also to recognise the potential of each complaint to provide invaluable information about systemic issues that may also be affecting others.

About us

Richelle McCausland smiling at people

Get to know Richelle McCausland

Richelle’s career has been underpinned by her commitment to ensuring everyone is treated fairly.

A Melbournian, Richelle started her career at one of Australia’s top-tier law firms. Richelle then moved into the area of public accountability in her strategy and policy role at the Commonwealth Ombudsman.

Richelle has been instrumental in effectively responding to our office’s rapid growth and the positive changes we have made to the National Registration and Accreditation Scheme (National Scheme) since she joined the office in 2015.

As Ombudsman and Commissioner, Richelle is committed to ensuring everyone is treated with respect and empathy. She believes in working together to improve how health practitioners are regulated in Australia.

Can’t find what you’re looking for? Give us a call on 1300 795 265