Hear complaint stories

Mohammad raised concerns with our office about the Board’s decision to take no further action following a notification he had made about a health practitioner’s conduct.

An international medical graduate, Emma, made a complaint to the Ombudsman about how her application for a change in circumstances related to supervision requirements on her registration was handled by Ahpra and the Board. Emma was concerned about a delay in assessing her application.

Nushi raised concerns with our office about Ahpra and the Board’s handling of her application to have conditions removed from her registration. Nushi complained about the delay in removing these conditions.

Alexander contacted us because he was concerned that Ahpra had not provided regular updates about an investigation into a notification made about him.

Carlos, an internationally qualified specialist, contacted our office to complain about receiving incorrect advice from Ahpra that he would remain registered despite a delay in assessing his application for specialist registration.

Maria raised concerns with the Ombudsman about how Ahpra handled the notification she made about a health practitioner and the Board’s decision to take no further action.

Robert contacted our office because he was concerned about how Ahpra had managed a notification he made about a health practitioner who had operated on him.

We received a complaint from a health practitioner, James, who was the subject of a notification and had immediate action taken against him.

Francisco’s legal representative made a complaint to the Ombudsman about Ahpra’s delay in handling a notification made about Francisco four years ago.

Hui made a complaint to our office about Ahpra and the Board’s handling of an investigation after the Board took immediate action and placed conditions on her registration.

Camila raised concerns with us about how Ahpra and the Board handled the notification she made about the care her relative received from a health practitioner.

Irene raised concerns with the Ombudsman about how Ahpra and the Board handled the notifications she made about two registered health practitioners.

Mahmoud raised concerns with us about Ahpra and the Board’s handling of a notification he made about a health practitioner.

Liam, a health practitioner, made a complaint to our office about Ahpra’s handling of his application for registration and his subsequent application to remove conditions from his registration.

Zahra made a complaint to our office about the timeliness of Ahpra and the Board’s handling of her registration application.

A health practitioner, Isabella, made a complaint to the Ombudsman because she did not believe Ahpra had sufficiently alerted her that she was due to renew her registration.

Mia, an internationally qualified nurse and midwife, contacted our office with concerns about how Ahpra and the Board had assessed her application for registration as a midwife.

Yusef raised concerns with us about a delay and poor communication from Ahpra during the notifications process.

Luca contacted our office because he was dissatisfied with the outcome of a notification he had made to Ahpra following the death of a loved one in hospital.

Amelia first contacted our office to raise concerns that she had not been able to contact Ahpra to make a notification and had been on hold on the phone to Ahpra for two hours.

Jakob contacted us to raise concerns about Ahpra’s handling of their request to correct or remove personal information that it held.

Our office was notified by Ahpra about an eligible data breach.

Our office was notified by Ahpra about an eligible data breach that occurred because of human error by an Ahpra staff member.