Hear complaint stories

Mohammed made a complaint to the Ombudsman because he was concerned the Medical Board had not considered the main issue he had raised as part of his notification.

Seo-yun made a complaint to the Ombudsman about how her application for general registration as an occupational therapist was handled by Ahpra.

Dr Bradley made a complaint to the Ombudsman about the way Ahpra and the Medical Board handled his application for limited registration to undertake a period of supervised practice as a junior medical officer.

Daniel made a complaint to the Ombudsman regarding the way Ahpra handled the notifications he made about medical practitioners who were involved in his care when he was admitted to hospital.

Aisha made a complaint to the Ombudsman about Ahpra’s application of the Nursing and Midwifery Board’s English Language Skills Registration Standard when assessing her application for registration.

Dr Wang made a complaint to the Ombudsman about how Ahpra managed her application for limited registration with approved supervision arrangements.

Jose contacted our office with concerns about the reasons for the Medical Board deciding not to take action on his notification about a doctor. Jose believed that Ahpra did not present the Board with correct information and that Ahpra’s investigation into the issues raised in the notification was unreasonably delayed.

Maria made a complaint to the Ombudsman about the Chinese Medicine Board’s decision not to accept applications for registration from internationally qualified practitioners due to COVID-19. Maria said that she is currently based in Australia but was qualified to practise Chinese medicine in another country.

Dr Smith made a complaint to the Ombudsman about how his application for registration was handled. He said the Board required him to undergo a performance assessment but due to COVID-19, all performance assessments had been suspended.

Dr Devi made a complaint to the Ombudsman about the handling of a notification made about him.

Dr Kim made a complaint to the Ombudsman about Ahpra's management of her application to change approved places of practice on her registration.

Yan made a complaint to the Ombudsman because she was worried she wouldn’t receive her nursing registration in time to start her first job as a nurse.

Dr Garcia made a complaint to our office about an unreasonable delay and a lack of transparency around the status of Ahpra's investigation of a notification made about her.

Dr Muller made a complaint to the Ombudsman about Ahpra and the Medical Board's handling of a verbal notification made about him.

Li contacted our office because she was unhappy with Ahpra's decision to decline her application for registration as a Chinese medicine practitioner on the basis that she did not meet the requirements of the English Language Skills Registration Standard.

Ana first contacted our office to make a complaint to the Ombudsman because she was unhappy with the conditions the Nursing and Midwifery Board placed on her registration.

Dr Silva complained to the Ombudsman because he believed Ahpra and the Medical Board had unlawfully refused his request to review the conditions placed on his registration.

Ahmad made a complaint to the Ombudsman about how his graduate application for registration as a chiropractor was managed. Ahmad contacted us because he was concerned that it took five months to finalise his application.

Ying made a complaint to the Ombudsman about the handling of a notification she had made about a doctor. Ying raised issues with delay and Ahpra's communication during the notifications process.

Ali made a complaint to the Ombudsman about how Ahpra handled his notification. Ali’s main concerns were that Ahpra’s communication was poor and there had been an unreasonable delay in making a decision about the notification.

John made a complaint to the Ombudsman about the handling of his notifications by Ahpra, the Medical Board and the Nursing and Midwifery Board.

Mary contacted our office because she believed the Australian Health Practitioner Regulation Agency (Ahpra) and the Nursing and Midwifery Board had incorrectly assessed that she did not meet the requirements of the English Language Skills Registration Standard.

Jean contacted our office because she was unhappy with the response she received from Ahpra's national complaints team about the search value parameters on the public register of health practitioners.

Ashley made an FOI review application to our office after Ahpra refused to provide them with details about a notification that had been made about them.