We strive to ensure everyone can access and use our information and services

Access to information and communications technologies is recognised as a basic human right under the United Nations Convention on the Rights of Persons with Disabilities.

We are committed to making our written material easy to read and understand, and to ensuring our processes are easy to navigate.

Accessing information

Our office does our best to meet each individual’s needs.

Please contact us to clarify any information provided by our office or to receive any publication on our website in an accessible format.

Call us on 1300 795 265 using the National Relay Service on 13 36 77 if required or email us at


We are dedicated to meeting the Level AA of the Web Content Accessibility Guidelines version 2.0 (WCAG 2.0).

The using our website page includes information about:

  • browser shortcuts
  • web accessibility tools
  • display and readability settings
  • accessing information in PDFs.
  • Find out more about how to use our website.

  • Search our website for the information you need.

  • Find out more about common words we use.

Find out more about how to make a complaint to the Ombudsman or Commissioner.

Find out more about how to apply for review of Ahpra's FOI decision.

Can’t find what you’re looking for? Give us a call on 1300 795 265