Our office provides a free and independent complaint handling service for the public and health practitioners
Notifiable Data Breaches Scheme
Ahpra, the National Boards and accreditation organisations must notify us about data breaches involving personal information that are likely to result in serious harm to a person. A data breach of this nature is called a ‘notifiable data breach’.
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Make a complaint to the CommissionerMake a complaint to the Commissioner
Are you ready to make a complaint about how Ahpra, a National Board or an accreditation organisation used or shared personal information?
Use of personal informationUse of personal information
We strive to improve how your personal information is protected by Ahpra, the National Health Practitioner Boards and accreditation organisations, such as specialist medical colleges.
Ombudsman complaintsOmbudsman complaints
The Ombudsman can assist with complaints about how Ahpra and the National Boards have handled notification or registration matters, personal information and FOI requests. We also can also assist with concerns about how accreditation organisations (such as specialist medical colleges) have handled some matters, including the accreditation of an education provider, program of study or training site or the assessment of overseas qualified practitioners.
Privacy complaintsPrivacy complaints
We can consider complaints to the Ombudsman about how Ahpra, a National Board or an accreditation organisation, including a specialist medical college, handled a privacy-related matter.