Most complaints we receive are complaints to the Ombudsman about the handling of a notification by Ahpra or a National Board
Who makes notification complaints
It is free to make a complaint about the notification process to us and we welcome complaints from anyone who has concerns about the handling of a notification.
Most people who made complaints to our office about the notification process in 2018–19 were people who made the notification (‘notifiers’). We also receive a significant number of complaints from health practitioners about the handling of a notification that was made about them.
We know it can be stressful for both the notifier and the health practitioner who are involved in a notification.
If you need support during the notification process, there are services available.