Contact us

We welcome enquiries about our office and how we can help via phone, email or post

How we can help

  1. Phone

    Office hours are 9.00 am to 5.00 pm, Monday to Friday, Australian Eastern Standard Time. A voicemail service is available outside these hours or if we are unavailable to accept your call.

    Call us on 1300 795 265.

    Our office will be closed on Wednesday 26 January 2022 for the public holiday. You are welcome to leave a telephone message or send correspondence to us during this time, and we will respond as soon as we can when we return.

    If you require urgent assistance, please contact emergency services by calling 000. Lifeline also provides crisis support and can be contacted on 13 11 14.

  2. Post

    Please send correspondence to:

    National Health Practitioner Ombudsman

    GPO Box 2630

    Melbourne VIC 3001

Can’t find what you’re looking for? Give us a call on 1300 795 265