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Contact us

We welcome enquiries about our office and how we can help via phone, email or post

Phone

You can contact us by phone from 9.00 am to 4.30 pm Melbourne time, Monday to Friday (excluding Victorian public holidays).

A voicemail service is available outside these hours or if we are unavailable to accept your call.

Call us on 1300 795 265.
Online

You can use our online form to contact us, including to make a complaint or lodge an application.

Use our online form

You can also email us for:

General complaint enquiries

complaints@nhpo.gov.au

Freedom of Information (FOI) matters

foi@nhpo.gov.au

Media enquiries

media@nhpo.gov.au
Postal address

Please send correspondence to:

National Health Practitioner Ombudsman

GPO Box 2630

Melbourne VIC 3001

Please note that we do not take in-person complaints or applications at our office.

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Media enquiries

For all media enquiries and requests, please email media@nhpo.gov.au.

Please note that our office does not generally comment on individual complaints or freedom of information (FOI) matters due to the need to protect the privacy of the individuals concerned.

Follow us on social media

Hear our latest news and updates on social media.

Facebook

Vimeo

Monthly bulletin

Our office sends a monthly email update sharing information about our work, what’s happening in the National Accreditation and Registration Scheme (the National Scheme), and any trends we’re seeing in our complaints data.

Want to receive our monthly bulletin? Email us and let us know your preferred email address.