What to expect

It is important to understand what to expect when you make a:

  • complaint to the Ombudsman

  • complaint to the Commissioner

The FOI review process is different

Read more about the FOI review process

Complaints can make a difference

We see complaints as an opportunity not only to resolve an individual’s concerns but also to identify and address broader problems in the regulation of registered health professions. Our Service Charter page provides more detail about how we work independently and empathetically to handle complaints.

Learn more about us

More information

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